AURabona Casino Privacy Policy
At Rabona Casino, the trust and loyalty of our players are paramount. We assure you that your personal data is treated with the utmost care and respect, and safeguarded by robust security measures. This privacy policy elaborates on the methods we employ for the collection, use, and protection of your information. Please take the time to review our policy thoroughly to ensure that your choices regarding our services are informed and deliberate.
Data Processing
This Privacy Policy outlines our responsibilities under gambling regulations for processing players' personal data. This processing is essential for your participation in our games and the provision of related services.
Our website is operated by Rabidi N.V., a company registered in Curaçao, with its wholly-owned subsidiary, Friolion Limited, based in Cyprus. Rabidi N.V. operates under a license from Curacao.
By consenting to this Privacy Policy, you agree to the terms of using our services. As this document may be updated, we recommend that you review it regularly. Continued use of our services after any changes implies acceptance of those modifications.
Collection of Information
Now, my friend, when it comes to collecting your information, we don’t take shortcuts. We gather various personal details to ensure that your experience with us is seamless and secure. These details include:
- Information is provided in registration forms and other communications (e.g., names, contact information, and identification documents).
- Records of interactions through various communication channels.
- Transaction histories and website usage data.
- Documents for identity verification and compliance checks.
Usage of Information
Once we have this information, you might wonder how we use it. Don't worry—here's the breakdown:
- Process transactions and manage bets.
- Provide the services and support you request.
- Perform necessary verification and compliance checks.
- Send promotional materials, subject to your consent.
- Ensure compliance with legal obligations, such as anti-money laundering regulations.
- Monitor activities to prevent fraudulent or illegal actions.
- Conduct market research and perform aggregate data analyses.
Marketing Communications
With your consent, we may use your personal information to send promotional messages about our products and services. You have the option to opt out of receiving these communications through your account settings or by contacting our support team.
Disclosure of Information
Now, you might be thinking, "Who else sees my data?" Rest assured, we don’t sell or rent your personal data. However, to provide you with top-notch services, we might share it within our corporate group or with trusted business partners as necessary for service provision and legal compliance. Additionally, third-party service providers may access your data to fulfil processing requirements.
Data Security and Retention
Your data's safety is our priority, and we treat it with the seriousness it deserves. We adhere to strict legal standards for personal data protection, ensuring that your information remains secure. Personal data is retained as required by law and for at least five years after account closure, in accordance with anti-money laundering regulations.
Cookies and Tracking
When it comes to cookies and tracking, it’s all about enhancing your experience. We use cookies and related technologies to make our site more functional, analyse usage patterns, and support our marketing efforts. You can manage your cookie preferences through your browser settings; however, restricting cookies may affect your experience on our website.
Your Rights and Contact Information
Finally, my friend, you have rights—important ones. You can request the accuracy of your information, update your personal details, or object to the use of your data for marketing purposes. Our Data Protection Officer (DPO) is available via email for any concerns. Under the GDPR, you may also lodge complaints with the relevant supervisory authorities.
This policy underscores our commitment to safeguarding your privacy while ensuring a secure and compliant gaming environment. If you have any inquiries or requests related to your data, please do not hesitate to contact us.
